Privacy Policy

Effective Date: 7/7/2025

Nettie’s Country Foods Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website: www.nettiesbakery.com (the "Site").

1. Information We Collect

When you visit our Site or interact with us, we may collect the following types of personal information:

Contact information: name, email address, shipping and billing address, phone number
Order and payment information: order history and payment details (processed securely via Shopify and PayPal)
Account details: if you choose to create an account
Device and browsing information: IP address, browser type, time zone, cookies, and how you interact with the Site
Marketing preferences and interactions
SMS consent and opt-in data (if you sign up for text message updates or promotions)

We collect this information directly from you when you place an order, create an account, sign up for emails, subscribe to SMS communications, or interact with our Site, as well as automatically through tools like cookies.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you (e.g., order confirmations, updates, customer service)
Send promotional emails, newsletters, and other marketing (only if you opt in)
Send you SMS text messages related to order status, customer service, and marketing (only if you opt in)
Improve our website and customer experience
Analyze usage through analytics tools (Google Analytics, Microsoft Clarity)
Show relevant ads and build custom/lookalike audiences on platforms like Meta (Facebook/Instagram) and Google Ads

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember what’s in your cart
Track site usage and improve performance
Personalize your experience
Serve relevant advertisements (via platforms like Meta and Google Ads)

You can manage or disable cookies through your browser settings. However, disabling cookies may limit certain features of the Site.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties to help operate our business:

E-commerce & payments: Shopify, PayPal
Shipping & fulfillment: ShipStation
Marketing & email: Klaviyo
Advertising & analytics: Google Analytics, Google Ads, Microsoft Clarity, Meta (Facebook/Instagram)

These partners only receive the information needed to perform their services.

5. Your Rights

If you are a California resident, you have the right to:

Request to know what personal data we collect and use
Request a copy of your personal data
Request deletion of your personal data
Opt out of the sale of personal data (we do not sell data)

To make a request, please contact us at info@nettiesbakery.com. We will respond within 45 days as required by law.

You can also unsubscribe from marketing emails at any time by clicking the link at the bottom of any email.

You may opt out of SMS communications at any time by replying STOP to any message or contacting us at the email above. Standard messaging rates may apply.

6. Data Security

We use industry-standard practices to protect your personal information, including encryption, secure hosting, and limited access. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. When we do, we will update the “Effective Date” at the top of the page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@nettiesbakery.com